Last updated: September 28, 2026
Zhaolu Machinery respects your privacy and is committed to protecting the personal information you provide to us through our website, advertising forms, email, phone, WhatsApp, and other communication channels.
Who we are
Our website address is: https://zhaolumach.com/.
Zhaolu Machinery supplies construction machinery and related equipment to customers, dealers, rental companies, contractors, factories, warehouses, and other business users.
Information we collect
When you submit an inquiry, contact form, advertising lead form, or otherwise contact us, we may collect information including:
- Your full name
- Email address
- Phone number or WhatsApp number
- Company or business information
- Country or region
- Product requirements
- Required working height or equipment specifications
- Purchase quantity
- Business type
- Messages, comments, and other information you choose to provide
When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, referring pages, pages visited, and interaction data.
How we use your information
We may use the information we collect to:
- Respond to your inquiries
- Provide product information, specifications, catalogues, and quotations
- Recommend suitable machinery based on your requirements
- Contact you by email, phone, or WhatsApp regarding your inquiry
- Provide sales, customer service, and after-sales support
- Arrange communication with our authorized sales representatives
- Improve our website, products, services, and customer experience
- Measure advertising and marketing performance
- Prevent fraud, spam, abuse, or other security risks
- Comply with applicable legal and regulatory obligations
Advertising lead forms
If you submit your information through a Meta, Facebook, Instagram, Google, or other advertising lead form, we may use the information you provide to contact you about the products, specifications, quotations, catalogues, or services you requested.
By submitting a lead form, you acknowledge that we may contact you by email, phone, or WhatsApp for the purpose of responding to your inquiry and providing relevant product or service information.
Cookies and analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, measure advertising effectiveness, and provide a better user experience.
We may use services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, and other analytics or advertising technologies. These services may collect information about your device, browser, website activity, and interactions with advertisements.
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
Embedded content from other websites
Pages on this website may include embedded content such as videos, images, maps, or other third-party content. Embedded content from other websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content according to their own privacy policies.
Third-party services
Our website and business operations may use third-party platforms and services, including but not limited to:
- Google Analytics
- Google Ads
- Meta / Facebook
- Email service providers
- Website hosting and security providers
- Other analytics, advertising, communication, or business service providers
These third-party services may process information according to their own privacy policies and terms. We encourage you to review the privacy policies of any third-party services you use.
How we share your information
We do not sell or rent your personal information.
Your information may be shared with our authorized employees, sales representatives, logistics providers, service providers, or business partners only when reasonably necessary to respond to your inquiry, provide quotations, arrange delivery, provide customer support, or complete related business services.
We may also disclose information when required by law, regulation, legal process, or a valid request from a government authority.
Data security
We take reasonable administrative, organizational, and technical measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
How long we retain your data
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide products and services, maintain business records, support customer relationships, comply with legal obligations, or resolve disputes.
Information relating to business inquiries and customer communications may be retained for a reasonable period where necessary for sales follow-up, after-sales service, record keeping, and future business communication.
What rights you have over your data
Depending on applicable laws, you may have the right to request access to, correction of, updating of, or deletion of your personal information.
You may also contact us if you no longer wish to receive business or marketing communications from us.
Some information may need to be retained where required for legal, regulatory, administrative, security, or legitimate business purposes.
International data transfers
Because we serve international customers and may use global service providers, your personal information may be processed or stored in countries or regions outside your place of residence.
Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functions, services, legal requirements, or third-party tools.
Any updates will be published on this page, and the “Last updated” date at the top of this Privacy Policy will be revised accordingly.
Свяжитесь с нами
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Zhaolu Machinery
Email: sales@zhaolumach.com
Website: https://zhaolumach.com/