Service

Our Services

GLOBAL SOURCING & EQUIPMENT SUPPORT

PRODUCT SELECTION SUPPORT

Help buyers choose suitable mini excavators, spider cranes and configurations based on application and market requirements.

CUSTOM CONFIGURATION

Coordinate engine, attachments, cab options and other configurations according to project needs.

PRODUCTION COORDINATION

Coordinate production requirements, order details and delivery schedules with manufacturing resources.

NEED HELP CHOOSING THE RIGHT MACHINE?

Tell us your application, destination country and required configuration. Our team will help you identify a suitable solution.

EXPORT DOCUMENTATION

Support preparation of commercial documents, certificates and shipping paperwork for international orders.

SHIPPING & DELIVERY SUPPORT

Assist with shipping arrangements, loading coordination and delivery communication for overseas customers.

AFTER-SALES SUPPORT

Provide spare parts support, technical guidance and remote troubleshooting after delivery.

Still have questions?

Contact our team for product information, configuration guidance and quotation support.

FAQ

Got Questions? We’ve Got Answers

We provide spare parts support, technical guidance and remote troubleshooting. Warranty terms depend on the final machine configuration and order conditions.

We combine international trading and machinery manufacturing under the same ownership. ZHAOLU handles overseas sales and export services, while our affiliated manufacturing company is responsible for production and quality control.

Certification availability depends on the machine model, engine configuration and destination market. Please contact our team to confirm the applicable certificates before ordering.

Yes. We can coordinate engine options, attachments, cab configurations and other specifications according to your application and project requirements.

Yes. Our team supports overseas buyers with product selection, configuration confirmation, export documentation, shipping coordination and after-sales communication.

Delivery time varies by model, quantity and configuration. We will confirm the estimated production and shipping schedule when preparing your quotation.

We provide spare parts support, technical guidance and remote troubleshooting. Warranty terms depend on the final machine configuration and order conditions.